3 Things That All Great Startups Have

Written By on January 23rd, 2012 | Category: Startup Life | 24 Comments

Steve Wozniak and Steve Jobs

Having met with hundreds of entrepreneurs and invested in 15+ others as an angel investor, I’ve started to see patterns as to what great startups and founders have in common. In my mind, these three are the most important.

High-level

  • They would put their head through a wall, for their idea, if that meant success.
  • They don’t shy away from things that others would be scared to tackle.
  • They are, and continue to be, their biggest user
  • Insanely Passionate Founders

    Steve Job’s said it best:

    “People say you need a lot of passion for what you’re doing, and it’s totally true, and the reason is that it’s so hard, that if you don’t, any rational person would give up”

    It’s so hard to be successful, and it needs to be sustained over such a long period, that if you don’t love it – you’re going to give up. Any sane person would. That’s why passion for your team, the product and your customers are so important.

    Really Hard Problems

    Paul Graham

    Paul Graham wrote: Instead of asking “what problem should I solve?” ask

    What problem do I wish someone else would solve for me?

    This opens up your thinking to truly great ideas that are hard. Hard ideas are worth solving. Creating another simple web app that lets you tweet better – and I would know – isn’t going to create a $100M dollar business. I think we need to look at the hard problems we face each day and take on the ones that we wished someone else would solve for us. Do you think Jack thought Square would be easy? Hell no. What about Drew with Dropbox? Everyone thought the market was too crowded and it made no sense. They just felt the process/solution sucked. Square: getting a merchant account to process credit cards, and Dropbox: File syncing that just worked.

    Use Their Own Products

    How people create products for other people is beyond me. All the best companies created products to solve their own needs and became their biggest users. Some examples: Instagram, Hootsuite, Twitter, PayPal, Dropbox, Ebay, Square, AirBNB and obviously, Apple. All the founders had the problem, solved it and continue to use the product. Some might think this goes hand in hand with the passion part, but I thought it was worth separating.

    Many times founders start off solving their own problem, and then pivot into a product that is a departure from their initial vision, and then stop using it.

    That usually makes for a very bad outcome. It’s worth staying in the problem, understanding what’s good or bad, and solve it in a way that you’ll continue being one of your most active users.

    Do you have anything else you’d add to the list? What would your top 3 be?

Comments.

  • http://www.pearltrees.com/simonw/tech/id3704610 tech | Pearltrees

    [...] 3 Things That All Great Startups Have | @MapleButter Insanely Passionate Founders Steve Job’s said it best: “People say you need a lot of passion for what you’re doing, and it’s totally true, and the reason is .. is, because it’s so hard, that if you don’t, that any rational person would give up”. It’s so hard to be successful, and it needs to be sustained over such a long period, that if you don’t love it – you’re going to give up. Any sane person would. That’s why passion for your team, the product and your customers are so important. [...]

  • Anonymous

    Great list, Dan. There are many tactics but I bet all successful startups had these three things in spades.

  • http://www.ashmaurya.com/ Ash Maurya

    I’d actually reduce this to my top 1 (which combines your 1 and 2):
    Passion for the problem.

    Even after identifying the right problems and customers, I’ve seen too many entrepreneurs (myself included) fall in love with their “specific” solution prematurely.

    Misplaced passion is just as bad a startup killer.  

  • http://twitter.com/danmartell Dan Martell

    Well said Ash.  Passion for the problem is what I meant in #3.  It happened to me many times where the customer and solution moved away from the problem I was passionate about.  Maybe that’s a better way to frame #3.  

    Thanks for the comment.

  • http://www.ThePoised.com/ Thom Holland

    You beat me to it Ash.

    I was writing the same thing until I read your comment.:-)

  • Anonymous

    I am intrigued by your characterization of square as using their own products. As far as I know Jack Doresy has never been a retail merchant. Paul Graham wrote an excellent article on number three. He talked about founders who tackle their own problems verse those who tackle problems of the market. His first start was the later, but he advises young founders to go after the first, since that is where they have the most experience.

  • http://twitter.com/danmartell Dan Martell

    Jack’s co-founder was a merchant.  He and Jack worked together to understand the problem and come up with a solution.  The team at Square uses it everyday when they stop in for coffee at Sightglass, or wednesdays when they eat at the food carts parked outside their offices.

    He may not be a merchant but he cares a lot – as a user and co-founder – about the product that he uses everyday.

  • Lee

    There is a catch-22 here. Often times the problems you wished someone would solve for you, are the same problems that every developer has. Which is why the market is flooded with solutions for developers. On the other hand, I’m not a teacher, or a nurse, or a mechanic, or a 12yo girl, and I bet they have a lot of pain points that need solutions as well. Better still, the competition in these markets is pretty low.

  • http://twitter.com/kamalravikant Kamal Ravikant

    You nailed it!

  • Facebook User

    My Top 3 products…not startups, but they were “problems that were solved”, and have saved trillions of man hours

    (1) ATM Machine

    (2) Microwave Oven

    (3) Airplanes

  • http://twitter.com/danmartell Dan Martell

    Just to be clear, doing a startup and following these rules means the odds are against you.  You aren’t suppose to succeed.  That’s what makes entrepreneurs a bit crazy (in a good way).

    Sure you could try and solve someone else’s problem but why stack the odds against you even further.  Domain expertise and having the problem are ingredients for a higher likelihood of success.

    In regards to competition – I’ve got a whole post on this coming.  Again, remember Dropbox went into a very competitive space.  So do most social media tools out there, but people still try .. the ones who are their own users (ex: Hootsuite) increase their chance of success.

    Also, at the end of the day, why not solve your own problem?  If you fail, at least you have a solution to something that was frustrating you. :)

  • http://www.Spidvid.com Jeremy Campbell

    Excellent posts Dan, I seem to love and share all posts here! 

  • Anonymous

    Good list / post.

    There are probably a huge number of *unsuccessful* startups / founders who also fit into those categies.

    A list of characteristics that separate successful from [yet to be] successful entrepreneurs would be a harder but interesting list to make.

  • Anonymous

    Good list / post.

    There are probably a huge number of *unsuccessful* startups / founders who also fit into those categies.

    A list of characteristics that separate successful from [yet to be] successful entrepreneurs would be a harder but interesting list to make.

  • Anonymous

    Good list / post.

    There are probably a huge number of *unsuccessful* startups / founders who also fit into those categies.

    A list of characteristics that separate successful from [yet to be] successful entrepreneurs would be a harder but interesting list to make.

  • Anonymous

    Good list / post.

    There are probably a huge number of *unsuccessful* startups / founders who also fit into those categies.

    A list of characteristics that separate successful from [yet to be] successful entrepreneurs would be a harder but interesting list to make.

  • Courtnee Scott

    simple comment:  I LOVE THIS

  • http://twitter.com/danmartell Dan Martell

    Great to hear!

  • http://twitter.com/danmartell Dan Martell

    Agreed.

    The truth is, timing and luck, play a bigger part of success than most people realize .. it’s just the way it is. Characteristics not so much.  So in some ways I’m arguing against my blog post.

    Read Fooled by Randomness to get a better understanding
    http://www.amazon.com/Fooled-Randomness-Hidden-Chance-Markets/dp/1587990717

    Someday (soon hopefully) I’ll have time to write about it.

  • Anonymous

    I’m sure you’re right – randomness plays a big part. (I enjoyed black swan – will check out the book).

    As for the non-random stuff – there are probably infinite combinations of personal characteristics & circumstances that could produce good entrepreneurs – and many people have tried to work out what the ‘special sauce is’ – in countless books we’ve all read.

    I wonder if anyone has studied this scientifically / on a large scale?

  • http://www.skmurphy.com/ skmurphy

    Three good scientific studies: “Innovator’s DNA” by Christensen et. al, “Origin and Evolution of New Business” by Amar Bhide, and “Effectuation” by Saras Sarasvathy. All are based on detailed interviews and longitudinal studies with successful and unsuccessful innovators and entrepreneurs.

  • http://www.skmurphy.com/ skmurphy

    I would suggest “an informed commitment to solving the problem.” Passion implies commitment but I think it gets over-used and has some other connotations. I do agree that the problem is the place to start or the team can end up like a small child with a hammer who discovers so many things that might benefit from a few taps.

  • Anonymous

    Interesting – any conclusions bubble up?

  • http://500hats.typepad.com davemc500hats

    1) incredibly passionate, determined about solving the problem
    2) don’t care much if other people think they’re crazy / foolish / stupid
    3) joyfully eager to show & tell other people what they’re working on & why it’s awesome

    also, sometimes:
    4) blissfully ignorant of the consequences of both success and failure.

    (disclosure: I like to think I exhibit these qualities for 500)